In just 18 months, LeagueTennis.com has become one of the most popular flexible tennis leagues in the Southeastern U.S., with nearly 13,000 registrations in Atlanta, Houston, Dallas/Ft. Worth, Austin and San Antonio, and expansion plans for 2010.
Its success is due largely to the dynamism of LeagueTennis.com founder Tricia Reeks, a veteran Flex League player and tech consultant.
“I had a passion for the game and experience working with start up companies,” said Reeks, who an Atlanta resident. “It was a great opportunity to combine passions. And I knew we could improve on what was available, by combining singles, juniors and doubles tennis in an affordable league with a user-friendly website.”
LeagueTennis.com provides its members an easy way to find compatible partners near home, register for leagues, view schedules and standings and report scores. With year-round matches, its members play frequently and as a result, dramatically improve their games.
Aside from the league itself, LeagueTennis.com is a rich resource for players offering everything from the latest pro tennis news and practical instructional videos to a tennis gear shop. And Reeks makes sure members are up-to-date on league news via Facebook, Twitter and YouTube. Consequently, she and her staff are highly responsive to member inquiries.
“Tricia is dedicated to the long haul,” said Bill Snoderly, whose team management site NetLineup.com partners with LeagueTennis.com. “Her customer service, much like NetLineup, is about getting back to customers quickly and resolving issues.”
Taylor Alexander and her husband David Alexander have played with LeagueTennis.com since its launch. She said typically her inquiries are answered within an hour by a LeagueTennis staffer, even after-hours and on weekends.
“They’re just more user-friendly to me,” said Alexander. “For us, the real benefit is playing in between the seasons and not having to search people out. It’s taken our play to a new level.”